FAQ Page

1. How long does shipping take?

Shipping within the USA takes 7–12 business days after processing.

2. Do you ship internationally?

Currently, we ship only within the USA.

3. How can I track my order?

Once shipped, you will receive a tracking number via email.

4. What payment methods do you accept?

We accept Visa, Mastercard, AMEX, Discover, Diners Club.

5. What is your return policy?

You can request a return within 14 days of delivery if the item is unused and in original packaging.

6. What if I receive a damaged item?

Contact us within 48 hours at support@homeluxeo.com with photos.

7. How do I contact customer service?

Email us anytime: support@homeluxeo.com